Return Policy

We will gladly accept any unopened, unused product within 30 days of delivery. Simply contact us at hello@biovelle.com with information on your order. If it is approved based on the information given, we will send you the address to send the unopened product. Once we receive the product, you will receive a refund on the same card used to purchase. If the product comes to us and has been opened or shows signs of use, we are not responsible to send a replacement and the refund will be forfeited.

In the event you receive a broken or damaged product, please contact us immediately and we will send you a replacement.